bob

Bob DeGraff, President

As president of N-Hance, Bob oversees every aspect of business support for our franchisees, including training and business coaching programs designed to improve performance and make business easier and more profitable. Bob was also a successful N-Hance franchise owner for the 8 years in the Buffalo, NY market, served on the Franchise Advisory Committee from 2018-2021 and was chairman of the FAC during 2020-2021.

Abby Baker

Abby Baker, Vice President of Marketing

Abby has over 21 years of marketing experience. Her strengths lie in developing brand strategies for long-term growth and consumer awareness, exploiting marketing channels, and supporting product launches and new strategic investments. Her experience includes providing marketing support for several franchise, co-op and retail-based brands. Wherever she’s gone, Abby has increased ROI using data-driven marketing and market research, growing brand awareness with PR and brand integration.

Dwayne Tanner

D’Wayne Tanner, Senior Vice President, Franchise Development

D’Wayne has a deep background in franchising, with over 20 years in the industry, having worked with national brands such as Taco Bell, Wendy’s, Ruby Tuesday and Focus Brands (Carvel, Cinnabon, Schlotzsky’s and Moe’s Southwest Grill). In addition, he has his share of entrepreneurial experiences including partnering in the operation of a fundraising coupon book, called City Saver, in several cities in the Southeast.

David Luke

David Luke, Franchise Development Director

David has over six years in franchise experience. He was the founder of Two Maids Franchising and has held numerous roles in franchise leadership including VP of Franchise Development and COO. David joined the N-Hance family in 2018 and currently serves as our Director of Franchise Development. He is a relationship builder and problem solver who loves the franchising business model and helping candidates pursue their dreams.

Laura Martin

Laura Martin, Franchise Development Director

Laura has nearly 15 years of experience in the franchising industry. Most recently, she was Business Development Manager at Cruise Planners/American Express Travel Franchise and was responsible for bringing onboard new franchisees to the company. She currently serves as our Director of Franchise Development. Laura’s loves problem solving and relationship building as she helps her candidates pursue their dreams. She lives, works and enjoys the warm sunny weather in South Florida and heads to Key Largo anytime she can to go boating and relax. She is also a professional Sports photographer and freelances for CBS Sports / MaxPreps.